Italian regulations require all accommodation providers in in Toscana (hotels, B&Bs, guesthouses, vacation rentals) to report the personal details of their guests to the local Police Headquarters (Questura) within 24 hours of arrival (or immediately for stays of less than 24 hours). This process is carried out through the State Police's Alloggiati Web portal.
The Limitations of Manual Submission
Anyone who manually enters guest data into the Alloggiati Web portal is well aware of the issues:
- Outdated interface and long loading times.
- Risk of typos in names, dates of birth, or document details.
- Loss of valuable time during peak check-in hours.
The Breakthrough: One-Click Automatic Submission
The ideal solution to save time and avoid criminal penalties is to use integrated management software that connects directly with the Alloggiati Web APIs. With our system for accommodations in in Toscana, data collected during booking or online check-in is processed and sent to the Questura automatically or with a single click.
This feature works in synergy with other modules in our suite, such as the Booking Engine System (which collects guest data during the booking phase) and the Channel Manager (which keeps calendars synchronized).
How to Set Up the Integration
To enable automatic submission, you simply need to upload your digital certificate, downloaded from the State Police portal, into the configuration panel of our management software. From that moment on, this legal requirement will become completely invisible.
